Assessor Resource

MSS014007A
Implement social sustainability in work practices

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to team leaders/supervisors and those in similar roles who want to support social sustainability by making changes in their own area of responsibility and encouraging awareness in other parts of the organisation.

This unit applies to organisations in all sectors of the manufacturing industry and the associated value chains. It may also be applied to all sections of an organisation including, for example, the office, warehouse and factory.

This unit requires the use of metrics to monitor social sustainability; these may be developed by other people. The specific skills and knowledge to establish metrics for social sustainability are covered in:

MSS015019A Establish metrics for social sustainability.

This unit of competency covers analysing the workplace to identify work practices that support social sustainability, identifying and implementing improvements within own area of responsibility, and monitoring their effectiveness. It involves promoting engagement with social sustainability with a range of stakeholders.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to engage stakeholders in identifying and making social sustainability improvements within the work area and promote awareness about social sustainability to others in the organisation.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently apply the skills covered in this unit of competency in new and different situations and contexts. Critical aspects of assessment and evidence include:

identifying the social sustainability implications of the organisation’s systems, procedures and work practices

analysing and interpreting data on social sustainability

prioritising, planning and implementing changes within own area of responsibility and within organisational approvals and procedures

using techniques/strategies to encourage participation from stakeholders

using techniques/strategies to promote change.

Context of and specific resources for assessment

This unit of competency is to be assessed in the workplace or a simulated workplace environment.

Assessment should emphasise a workplace context and procedures found in the candidate’s workplace.

This unit of competency may be assessed with other relevant units addressing sustainability at the enterprise level or other units requiring the exercise of the skills and knowledge covered by this unit.

The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team.

Method of assessment

In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

The language, literacy and numeracy demands of assessment should not be greater than those required to undertake the unit of competency in a work-like environment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Required skills include:

researching and interpreting information about social sustainability and how it applies to the organisation and the work area

planning and implementing activities to achieve outcomes

modelling desired behaviours

using and interpreting numerical data in relation to social sustainability

presenting information targeted to diverse stakeholders

applying strategies that support change

applying techniques that encourage participation and inclusion

Required knowledge

Required knowledge includes:

social sustainability issues that may affect the work area or work group, for example:

human rights/exploitation in the supply chain

purchasing/procurement decisions that may affect employment, supply and quality of food and water, heritage, and access to services of communities in the supply chain

community concerns and perceptions

diversity in the workplace

procedures that support equity, participation and staff engagement

procedures for managing performance, addressing bullying, discrimination and harassment, and providing skills and development

work conditions

programs that target local recruitment

the impact of environmental issues on people’s health and lifestyle

current industry practices to address social sustainability issues, such as:

incorporating social sustainability criteria into procurement decisions and tenders

amending/developing new procedures

programs that target local community issues

programs that engage with local community and organisations

financial and other support for charities

working with social enterprises

legislative/regulatory requirements that have social sustainability implications, such as:

Competition and Consumer Act 2010

Commonwealth and state/territory anti-discrimination legislation

Equal Opportunity for Women in the Workplace Act 1999

State/territory and local government planning legislation

industrial relations legislation and awards

voluntary codes and standards that have social sustainability implications, such as:

Global Reporting Initiative (GRI)

ISO 26000:2010 Guidance on social responsibility

industry codes, principles and covenants

the organisation’s processes for implementing initiatives, amending procedures, making recommendations and reporting

change management strategies

factors that contribute to lack of engagement, discrimination and poor participation in the workplace

techniques to encourage participation, communication and respect in the workplace

approaches to measuring social sustainability

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Techniques and tools

Techniques and tools may include:

visual workplace concepts

measurement, display and/or recording devices

changed work practices/procedures

competence development and awareness training

group activities

external advice/services

Social sustainability metrics

Social sustainability metrics refers to quantifying the social aspects of sustainability which are typically ‘intangible’ and hard to measure. This is done by using indicators and estimations

Equitable participation

Equitable participation can be encouraged using activities and strategies, such as:

protocols for communication and providing feedback

rewarding innovation and initiative

encouraging suggestions and implementing them, as feasible

recognition and reward programs

activities that recognise different ways of communicating and/or thinking, e.g. verbal, written and visual

encouraging respect for cultural diversity, diverse interests and differing opinions

using interpreters or translated information

addressing barriers to communication

Procedures that support engagement

Procedures that support engagement typically cover issues such as:

training and development

progression and promotion

hours of work and work-life balance

work conditions and leave entitlements

access to facilities and amenities

performance reviews and performance management

recognition and reward

bullying, discrimination and harassment

Change management strategies

Change management strategies should be relevant to the work area and level of responsibility of the learner and may include:

case studies from similar businesses

finding champions within the organisation

promoting internal success stories/runs on the board

identifying the benefits of social sustainability targeted to stakeholder interests/needs

Stakeholders

Stakeholders include individuals and groups within the organisation and the value chain that have a direct interest in the enterprise's conduct, actions, products and services, such as:

employees

management

shareholders

customers

suppliers

regulatory bodies

other organisations

specialists who may have particular technical expertise

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review information about current industry practice in relation to social sustainability issues that may affect the work area 
Identify legislative/regulatory requirements that relate to social sustainability issues and how they apply to the work area 
Identify voluntary codes and standards that relate to social sustainability issues 
Collect information on systems, procedures and work practices that have social sustainability implications 
Identify how the organisation’s stated values, strategies and goals relate to social sustainability 
Determine the relevance of the social sustainability issues and practices to the work area or work group 

Forms

Assessment Cover Sheet

MSS014007A - Implement social sustainability in work practices
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS014007A - Implement social sustainability in work practices

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: